Secure Messaging

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Secure Message Tracking

Secure Message Tracking

The message tracking system is fully auditable. Because all secure message transactions occur through a specific Secure Messaging Platform, tracking records can be guaranteed.

Tracking results are accessible through the Delivery Slip where you can see a quick description of the tracking for the selected secure message. Conversation participants are listed on the left, and the squares next to their names fill in green once they complete the action noted above. Holding your cursor over the green squares gives more details, such as the time of the action.

Tracking is one of the most valuable features offered by Secure Messaging. Users are able to view specific tracking data for secure messages, including the date and time that an invitation was received, verification that the secure message itself was retrieved (read & decrypted by the user), and that a user replied to or forwarded the secure message. The sender can even see who the secure message was forwarded to.

Last updated September 23, 2016