- How To...
- Log in
- Invite New Users
- Create a Secure Message
- Reply or Forward
- Use the Delivery Slip
- Control Messages
- Provision E-Signatures
- Share Large Files
- Manage Notifications
- Manage Account
- Manage Email Aliases
- Migrate to a New Email Address
- Use the Apps, Add-ins, and Extensions
- Azure Active Directory SSO Integration
- Product Features
- Apps, Add-ins, and Extensions
- Trust Center
- PRO vs. GUEST Users
- Product Updates
- Contact Support (Wilson)
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Reply or Forward
Replying to or forwarding a secure message
If you are replying to or forwarding a secure message, your message will also be sent securely using the same Secure Messaging portal that the message was received in. You cannot change the message back to a basic email or change the Secure Messaging portal used. In other words, to maintain the integrity of a secure conversation, all replies and forwards will be sent using the same method as originally selected by the owner of the secure message.
Below are screenshots of Secure Messaging added to Outlook, Outlook for Office 365, and Gmail showing the Reply, Reply All, and Forward functions, with explanations that follow.
- Outlook: With the Secure Messaging add-in in Outlook, you can reply, reply all, and forward as you would normally with a basic email. Outlook will automatically create a secure message.
- Outlook for Office 365, Gmail, Yahoo Mail, etc.: With the Secure Messaging add-in installed, options for responding to or forwarding secure messages will be displayed inline in the body of the message.
- Webapp pop-out: When you click to reply or forward a secure message from Office 365, Gmail, or Yahoo Mail, a Secure Messaging webapp window will pop out with the new message. Once you complete and send this message, the window will disappear and you will be returned to the original app.