Secure Messaging

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Replying or Forwarding a secure message (Webmail)

If you are replying to or forwarding a secure message, your message will also be sent securely using the same Secure Messaging Platform as selected by the original sender (owner) of the secure message. You cannot change the message back to basic email or change the Secure Messaging Platform used. In order to maintain the integrity of a secure conversation, all replies and forwards will be sent using the same method as originally selected by the owner of the secure message.

NOTE: Some features might not be available depending on the configuration of the Secure Messaging Platform or your User Group profile. Contact your administrator for more information.

  • When replying to or forwarding a secure message, by default you cannot change the Secure Messaging Platform in use, or reply to or forward using basic unsecure email. In compose mode, the message status is set to ‘Draft’.
  • The ‘Message Options’ such as ‘ForwardFreeze’ and ‘F.Y.E.O.’ cannot be changed once the conversation is engaged.