Secure Messaging

Learning Center

Back to top

Search Results

Accessing the Secure Message Center (Webmail)

You can access the Secure Message Center (Webmail) directly from a web browser. The web address (URL) is different for every customer, but there are several easy ways to access the Secure Message Center (Webmail) even if you don’t know the web address (URL).

From a Notification Message

When you receive a secure message, you also receive a Notification Message via basic email. This is the message that lets you know new secure messages are waiting for you in the Secure Message Center. Notification messages contain a link to the Secure Message Center, which you can click to retrieve the secure message. If you are already enabled with the MS Outlook® Toolbar, you will not see these notifications messages.

From the Desktop Agent

If you’re using the Desktop Agent, you are automatically notified in your Windows® Task Tray or Apple® Finder every time you receive a new secure message. Click the bubble notification when this occurs to access the Secure Message Center (Webmail). If you need to visit the Secure Message Center (Webmail) at any time, you can access it from the Desktop Agent menu. Clicking on the Desktop Agent in your computer automatically opens the Desktop Agent menu and offers various actions that can be taken, including composing a new secure message or sending large file attachments asynchronously and securely.

From the MS Outlook® Toolbar

If you’re using the MS Outlook® Toolbar, and you need to visit the Secure Message Center (Webmail), you can access it from the Toolbar directly. Clicking on ‘Secure Webmail’ will launch your web browser and automatically log you in (Single Sign-on – SSO).

From the Single-Sign-On (SSO) Feature

At any time, you can visit https://www.secure-messaging.com to access the Secure Message Center (Webmail).