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Clicking ‘Send’, nothing happens

The MS Outlook® Secure Temporary folder on your computer is full, and MS Outlook® is trying to write to it every time you send a message because you have an image in your signature. This is causing the send failure. This is a known issue with MS Outlook® 2003.

There is a solution provided by Microsoft at the following page: (opens in new window)

Another option, which does not involve editing the registry:

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry key:
    • HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0OutlookSecurity
  3. In the right pane, double-click OutlookSecureTempFolder.
  4. Copy the information in the filed “Value Data” (This is the location of the Outlook Secure Temporary Folder)
  5. Open an explorer window (Click My Documents, or any other folder), Paste the information from Step 4 into the address bar, click Enter.
  6. Delete all the content from this Temporary folder (this is a temporary folder, so there is no harm in deleting the files)