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How do I refresh my Exchange Aliases Cache?

In order to ensure that your Exchange aliases cache is up to date, please follow the steps below:

  1. In the Outlook ribbon, to go the “Secure Messaging” ribbon tab.
  2. Click “Secure Accounts”.
  3. Click the “Clear SMTP Aliases Cache” button.

This action will clear the Toolbar’s local Exchange alias cache, and force the Toolbar to re-retrieve recipient and sender SMTP addresses.